Crisis grant phone number: every council in Scotland
There is no national number. You ring the council where you live, and here is every one of them.
By Graeme · Published 29 October 2026 · 4 min read
Last updated · Figures checked
Quick answer · Crisis grant phone number
Your council
Crisis grants come from your council's Scottish Welfare Fund, so the number depends on where you live. The table below has all 32.
- Glasgow
- 0141 276 1177, option 1
- Edinburgh
- 0131 529 5299
- North Lanarkshire
- 0300 555 0405
- South Lanarkshire
- 0800 952 0448
Checked 29 October 2026Source Council websites
On this page
There's no single crisis grant phone number for Scotland. Each council runs its own Scottish Welfare Fund, so you ring the council where you live. I've put all 32 below, taken from each council's own crisis grant page.
Crisis grant phone number for every council
29 of 32 councils publish a line
Scottish Welfare Fund numbers
Before you call
Lines get busy first thing, especially on a Monday. Have these ready so you only need to tell your story once:
- Your name, address, date of birth and number.
- Who lives with you, and any children or health needs.
- What money you have coming in and what's in the bank today.
- What happened, and what you need right now: food, gas, electric, travel.
Most councils decide a crisis grant by the end of the next working day. Many will pay by bank transfer, voucher or a top up straight onto your meter.
Can't get through?
Almost every council also takes applications online, and the form is often quicker than waiting on the phone. If you're out of credit, many libraries and council offices let you use a phone or computer for free.
What a crisis grant is
It's money you don't pay back, for an emergency like losing your job, a fire or flood, or having nothing left for food and heating. You need to be 16 or over and on a low income or certain benefits. The full rules are in my crisis grant Scotland guide, and the council by council award rates are in the crisis grant acceptance rates piece.
If you get a refusal, ask for a review. If the review still says no, the Scottish Public Services Ombudsman can look at it independently, free on 0800 014 7299.
Not sure which council you're in?
Put in your postcode and I'll show you your council, then find its number in the table above.
Find my council
